This policy explains what ByteWave collects when you get in touch, and what we do with it.

Information we collect

When you submit our contact form, we collect the information you provide directly: your name,
email address, phone number, company name, the reason for your inquiry, and your message. We also
record the date and time of submission.

How we use your information

We use the details you submit only to respond to your inquiry, follow up about a quote or support
request, and keep a record of our communication with you. We do not use contact form submissions for
marketing, advertising, or profiling.

How your submission is delivered

Contact form submissions are delivered to our inbox by email from this website. Depending on how
the site is configured, delivery may pass through our web host or a third-party email delivery
service, and is subject to that provider’s own privacy practices.

Cookies & tracking

This website runs on WordPress and may set functional cookies needed for the site to work, such as
session and comment cookies. We do not use advertising or profiling trackers.

Data retention

We retain contact form submissions only for as long as needed to respond to your inquiry and
maintain reasonable business records. You may request deletion of your information at any time
(see “Your rights” below).

Security

We take reasonable steps to protect the information submitted to us. However, no method of
electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your rights

You may ask us at any time to tell you what information we hold about you, correct it, or delete
it. To make a request, contact us using the details below and we will respond within a reasonable
timeframe.

Contact

If you have questions about this privacy policy or how your information is handled, email us at
cleavon@cleavon.ke or call +(254)-746-***861.